Only Remember One IP Among 50,000 CMDB Assets? Search Across Models First
The Scene: Xiao Zhao Loses 20 Minutes Because of One IP
At 1 a.m., Xiao Zhao is called up to handle a P2 alert.
The alert says, "The service on node 10.0.1.5 is timing out." He opens CMDB and prepares to find out which machine this IP belongs to, what business it runs, and who owns it.
There are tens of thousands of assets in CMDB. Following instinct, he selects the "Host" model, enters the IP in the search box, and gets no result.
He switches to the "Database" model, searches again, and still gets no result.
Then he switches to the "Middleware" model. This time there is a hit, but he still feels uneasy: is this IP also a host? Is it also the deployment target of a database?
He goes back to the "Host" model, switches to exact-match mode, searches again, and finally gets a hit.
The whole process takes 20 minutes. He switches across three models and changes the matching mode once.
In the end, he finds that the same IP appears under three models: one host asset, one database asset, and one middleware asset. The first "Host" search actually did have a hit, but it was missed because matching was case-sensitive.